Important Information Regarding COVID-19 AND Prosthodontics of Princeton

Here is update as of May 23rd:

Hello Prosthodontics of Princeton Family,

It has surely been a difficult and unprecedented time in our lives! I hope that you and your loved ones have managed so far to weather the storm. We do have some great news to brighten your day! We will be re-opening our practice on Tuesday May 26th! We will be going through a rescheduling process to extend all of our appointment times and may need some time to work this out. This will be explained in more detail below. If you had a pre-existing scheduled appointment with us that was not made within the last week, you will need to contact our office to ensure the proper time. We will do everything we can to accommodate our patients and hope that you will have some patience with us.

Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. I want to tell you about the infection control procedures we follow at Prosthodontics of Princeton to keep patients, staff and Doctors safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. The Doctors and staff at Prosthodontics of Princeton want our infection control procedures to be current and to strictly adhere to these agencies’ regulations.

I would like to go through all of the changes we have made to ensure that Prosthodontics of Princeton is an incredibly safe place to go for your dental needs. During this period of time when the office has been closed, we have been busy creating a dental environment with additional safety precautions. Some of these will be repeated from a previous post.

  • Pre visit questionnaire: We have attached a questionnaire to be filled out prior to your visit. This will be reviewed upon your arrival. You may fill out the form and email back to us at [email protected] or bring the completed form with you. We would prefer this form to be completed prior to your visit, but if you are unable to do so, this form will be reviewed with you by our reception staff prior to entering the office.  Screening Form
  • We are establishing a Virtual Reception room: Upon arrival at the office parking area, you will wait in your car and call us at 609-924-1975 to let us know you have arrived. We will then call you when we are ready to bring you directly into the room for your procedure. When you call to announce your arrival, we will review the Patient Screening Form with you and review any changes to your health history. If there are any issues with the answered questions, we will review with the Doctors prior to your entering the office.
  • We ask that you arrive for your appointment with gloves and mask on: If you do not have gloves, we ask that you use hand sanitizer as you enter our office. If you don’t have a mask, we ask that you wear some kind of mouth covering like a scarf. Our office staff will be following these same guidelines.
  • Hands free Hand Sanitizer units will be installed.
  • We will be taking the temperature of all Doctors and staff at the start of our work day. Upon arrival, patients will have their temperature taken with a no-touch forehead scanner.
  • We ask that you thoroughly brush your teeth prior to coming to the office.
  • Appointments will be managed to allow for social distancing between patients. Patient times will be staggered to reduce patient flow and waiting times for you. At the completion of your visit, we will manage your departure from the office to again maintain social distancing.
  • As stated earlier, we will be scheduling longer appointment times to allow for the added time needed to ensure the sterilization of the procedure rooms and office. This may mean that you are offered fewer options for appointment times.
  • Medical grade HyperHEPA air purifiers with HEPA H13 filters will be installed throughout the office.This filtration system eliminates fine and ultrafine particles like bacteria and viruses. 
  • Plastic shields have been installed at the reception desk to minimize aerosol transmission. 
  • In addition to normal High Speed vacuum suction operated by our dental assistants, our Hygienists will utilize a device called Xuction which will provide maximum aerosol reduction during recall appointments
  • N95 masks, facial shields, disposable gowns, protective eyewear and gloves will be worn by our staff in the procedure rooms. The receptionists will also be wearing masks and gloves.
  • All countertops, frequently touched surfaces and bathrooms will be disinfected and wiped down continuously throughout the day.
  • Tele-dentistry will be utilized for certain appointments.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we are taking to keep you, our staff and Doctors safe in our practice. Please call our office to set up your next appointment. 

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Dr. Steven Isaacson

Here is update as of May 10th

Dear Prosthodontics of Princeton family,

I hope this note finds you and your family safe and in good health. We have all been through a difficult period in our lives over the last few months. All of us are looking forward to returning to our normal habits and routines. Having a stay at home policy with a 16 and near 13 year old while requiring them to wear masks and practice strict social distancing has certainly put that in sharp focus for me. While we are all eager for a return to normalcy, we must take the proper steps in this process. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. I want to tell you about the infection control procedures we follow at Prosthodontics of Princeton to keep patients, staff and Doctors safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. The Doctors and staff at Prosthodontics of Princeton want our infection control procedures to be current and to strictly adhere to these agencies’ regulations.

You may see some changes when it is time for your next appointment. We made these changes to ensure the safety of our patients, staff and Doctors. These changes will be listed below.

  1. We have attached a questionnaire to be filled out prior to your visit. This will be reviewed upon your arrival. You may fill out the form and email back to us at [email protected] or bring the completed form with you. We would prefer this form to be completed prior to your visit, but if you are unable to do so, this form will be reviewed with you by our reception staff prior to entering the office.
  2. We are establishing a Virtual Reception room. Upon arrival to the office parking area, you will wait in your car and call us to let us know you have arrived. We will then call you when we are ready to bring you directly into the room for your procedure. When you call to announce your arrival, we will review the Patient Screening Form with you. If there are any issues with the answered questions, we will review with the Doctors prior to your entering the office.
  3. We ask that you arrive for your appointment with gloves and mask on. If you do not have gloves, we ask that you use hand sanitizer as you enter our office. If you don’t have a mask, we ask that you wear some kind of mouth covering like a scarf. Our office staff will be following these same guidelines.
  4. Appointments will be managed to allow for social distancing between patients. Patient times will be staggered to reduce patient flow and waiting times for you.
  5. We will be scheduling longer appointment times to allow for the added time needed to ensure the sterilization of the procedure rooms and office. This may mean that you are offered fewer options for appointment times.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we are taking to keep you, our staff and Doctors safe in our practice. We will be calling you soon to set up your appointments.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Screening Form

Sincerely,

Dr. Steven Isaacson

Here is an update as of April 29th

To Prosthodontics of Princeton family,
I hope this email finds you and your loved ones safe and healthy. We have been in the process of preparing for our office reopening so that, when that time comes, our patients return to an extremely safe and sterile environment that allows us to provide you with the highest quality dentistry.
We will institute some new policies including virtual reception where a patient waits in their car until we are ready to seat you in the dental chair so we may control the patient flow in the office. We will also provide temperature testing for all patients entering the office as well as the staff and Doctors. The front desk, assistants, hygienists and Doctors will all be wearing proper and extensive Personal Protective Equipment. The full list of safety precautions will be sent in a subsequent email.
We will work to get all of our patients back to their proper schedules. However, in the early stages, we will be focusing on those patients who are in the middle of treatment and those who have had emergencies during our closing. Temporary crowns will need to be addressed soon since the temporary cement can dissolve under the temporary and create problems. If you are currently wearing a temporary crown, we will be
contacting you soon.
All of us at Prosthodontics of Princeton hope that you and your family are managing this current situation as well as possible. Be strong and safe!
Sincerely,
Dr. Steven Isaacson

Here is our updated notification as of 7pm April 15th

Dear Prosthodontics of Princeton family,

I hope this message finds you all safe and healthy. This has been the craziest stretch of my lifetime, and I’m sure for all of you as well! With a Pandemic like this, we are unsure of so many things that we have become so accustomed to relying on. A trip to the food store is ripe with anxiety. Walking my dog in the neighborhood requires much more thought than the normal routine of getting pulled down the street by Duke. Social distancing is contrary to my normal existence. I watch the news and am saddened by the tragedy that is happening around us. We must wake up each day and continue on this uncharted path.

Yet, there is an alternative way to think about this moment in our lives. When we are all in our daily routines, we long for the time away from our schedules and fantasize about our free time. Now we and our loved ones have so much more time to fill with doing the things we love. I have made a point to wake up each day and cherish all the things, big and small, that I sometimes take for granted. I love my wife and daughters, and I am now able to spend so much more quality time with them. I get to have great conversations with my wife when we walk the dog together every day. I’ve been in the passenger seat helping teach my daughter Sydney how to drive. I have been doing some Tic-Tock dances with my daughter Olivia. Every evening is family movie night. We have played board games and cards. I miss my work, my work family and my patients, but I am trying to take advantage of this time. Hopefully, you and your families are healthy during this crisis, and you all can take a moment to step back and take an accounting of all the great things in your life.

Our office has been monitoring this situation closely. Our plan is to return to full operation when it is the safest time to do so. As of now, we will keep the office closed through April 30th and monitor for an opening sometime in May if it is appropriate. When we do open, we will continue to practice extreme care in social distancing in the waiting area as well as utilize the highest quality protective equipment. As always, our cleanliness in the office and sterilization procedures will follow protocol guidelines. You will be contacted soon to reschedule your appointments that you may have missed. As I hope you are aware, Dr. Reinhardt, Dr. Drew and I are available for emergency situations. You just need to call our office number at 609-924-1975 to reach our emergency line.

All of us at Prosthodontics of Princeton hope you remain healthy and come through this difficult time period with renewed strength. We are thinking of you all and can’t wait to get back to servicing our community.

Sincerely,

Dr. Steven Isaacson

In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.

Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, when we do start scheduling appointments, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms.

Please view and share our latest COVID-19 Symptom Comparison Chart with your friends and family.

For further information, including measures to keep yourself healthy, visit the following links: